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The Completely Group are working hard to provide access to services and information that are helpful to all our customers. This web site has been designed to be as accessible as possible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers. Visitors can control the size of the text and use the keyboard rather than the mouse to navigate through the pages.

Access Keys

Access keys are keyboard shortcuts that replace the mouse for navigation. With most browsers these are utilised by holding the 'Alt' key and then pressing the access key on your keyboard. Please see the list below for this website's keys:

Please note, your browser may not support access keys in the same way as described above. For example, on an Apple computer, use the 'Apple' key, rather than 'Alt'.

Within Internet Explorer instead of pressing and holding down the 'Alt' key and the access key, you now need to press down the 'Alt' key and the access key, then release them before pressing ENTER for the function to activate.

Within Firefox instead of pressing and holding down the 'Alt' key and the access key, you now need to press down the 'Alt' key, the 'Shift' key and the access key to activate the function.

Navigating This Website

Your screen reader will read the page out to you and provide prompts to access the tools on this page. Alternatively you can tab through the page.

Font Sizes

You may change the font sizes of the website through your browser settings. Use CTRL+ and CTRL- to change the zoom size in most browsers. In Chrome, go to the Settings area, access Advanced Settings and change the font size or zoom level within the Web Content section.

Web Standards

This website meets the standards recommended by the World Wide Web Consortium (W3C).


We are always keen to improve our accessibility tools. We would like to know if you have found this web site accessible or if you had any problems. Please Report the Issue, or email with any queries or comments.